Customer Retention

We know how valuable your customers are to your business. Our commitment to customer retention is backed by our skill and professionalism in dealing with people. Our staff is trained in customer contact skills and customer retention techniques. Our field collection technicians are dedicated to completing equipment recovery in the most professional manner. They also receive continuous training in product information for our clients and their competition.

Our proven methods consistently result in customer contacts of close to 90 percent. We deliver a minimum combined save and equipment recovery rate of nearly 100 percent regardless of the market challenges, collections timeline or economic conditions. Our focus is on maintaining a good relationship with your customer, whatever the situation we encounter.